Security

Your data stays yours.

Encrypted in transit and at rest. Never sold, and never used to train AI models. Your AI employee asks before it acts as you, and keeps a record of everything it does.

  • Independently assessedCASA Tier 2
  • Stored inthe United States
  • Never used totrain AI models
What we promise

Four promises, kept in the product.

Control

You approve before it acts as you.

  • From your own inbox, replies wait for your approval by default
  • You choose whether outreach from its own address waits for you too
  • Errands on its computer wait for your go-ahead, and you can watch or take over
  • Purchases, deposits and card holds always wait for you
Visibility

You can see everything it does.

  • A record of every reply drafted, sent or held, and why
  • From its own address and on calls, it says it’s an AI
  • A morning brief of what it handled overnight
Data protection

Your data is protected.

  • Encrypted in transit and at rest
  • Bank, medical and legal mail in your inbox is skipped before AI reads it
  • Never sold, never shared for advertising
  • Never used to train AI models
Your rights

Your data, your call.

  • Delete your account any time, from the iOS app
  • Ask for a copy of your data at [email protected]
  • Stored in the United States
Where the lines are

What it does alone, and what it never does.

On its own

  • Sorts your inbox and prepares drafts
  • Carries out the outreach you ask for, from its own address, copying you
  • Prepares your morning brief
  • Answers calls from people it knows, and says it’s an AI

Asks you first

  • Replies from your own inbox, by default
  • Outreach too, if you switch it to approval
  • Any errand on its computer, before it starts
  • Every call it places, and anything that commits money

Never

  • Reads bank, medical or legal mail in your inbox with AI
  • Sees your passwords: you sign in to sites yourself
  • Shows your data to another account
  • Trains AI models on your data
  • Pretends to be a person

These are the defaults. You can require approval for more, channel by channel, in Settings.

Follow one email

Sensitive mail in your inbox stops before AI.

Your inboxwith your permissionSensitive checksender and subjectAI draftsa reply for youYour approvalapprove, edit or rejectSentfrom your inboxreadthe resta draftapprovedfinancial, medical, legalHeld backskipped before AI
Every email in your connected inbox is checked before the AI that reads and drafts sees it. Mail that looks financial, medical or legal stops there. By default, a draft goes out from your inbox only after you approve it. Mail sent to your employee’s own address, and a business inbox a specialist runs, are read for the work and aren’t checked this way.

Independent assessments

Independently assessed

CASA Tier 2

The App Defense Alliance’s security assessment for apps that access Google user data. Atona’s web app was assessed in April 2026. It is an independent assessment, not a Google certification.

Ask [email protected] for the Letter of Validation.

Service providers

A small set of trusted providers.

Each sees only what its job needs. For the full list, write to [email protected].

  • Cloud hosting in the US
  • AI models
  • Email delivery
  • Phone and texts
  • Voice calls
  • Meeting notes
  • App notifications
  • Weather and maps
  • Payments
Found something?

Report a security issue.

  • Tell us what you found and the steps to reproduce it.
  • We reply to every report and keep you updated until it’s fixed.
  • We won’t pursue good-faith research that avoids other people’s data and gives us time to fix the issue.

Running a security review? Ask the same address for our documents and a completed questionnaire.

Common questions

Does Atona read all my email?

It sorts incoming mail in your connected inbox so it can draft replies and brief you. Mail from banks, tax offices, insurers, healthcare providers and law firms, or with subjects like statements, tax forms and one-time codes, is recognised by its sender and subject and skipped before the AI that reads and drafts sees it. When a message’s body looks like it holds personal identifiers, a short excerpt is checked by a classification model first.

Is mail to my employee’s own address checked the same way?

No. Mail people send to your employee’s own address is the conversation it is handling, so it reads it. The same goes for a business inbox a specialist runs, like a hosting or brand-deals inbox: that mail is the job. Connect an inbox you use for that work, not your personal one.

Can people tell they’re dealing with an AI?

Yes, when it writes from its own address: its emails are signed as your AI assistant. On calls it says it’s an AI and never denies it. Replies you approve from your own inbox go out as you.

How long do you keep my data?

What it remembers from conversations is deleted after 90 days. The rest stays while your account is open and goes when you delete it.

Is Atona built for health information?

No. Atona isn’t a HIPAA service, and medical mail is held back from AI.

Is Atona available in Europe?

Not yet. Atona isn’t offered in the EU, EEA, UK or Switzerland.